Discover Our Monthly Support Plans
Silver
- Unlimited Remote Support
- Device Monitoring and Operating System (OS) Updates
- 3rd Party Application Updates
- Backup of one Server/NAS with 1 year retention
- Malware Device Protection (protects against malware, adware, and viruses)
- Web Filtering (protects against malicious and dangerous web traffic, including phishing attempts)
- Custom Device Compliance Monitoring based on CIS and NIST benchmarks
- Quarterly reports and reviews
- Onsite support discounted to $150 per hour
- $150 onboard fee (new machines only)
- Customizable add-ons
Gold
- Unlimited Remote Support
- Device Monitoring and Operating System (OS) Updates
- 3rd Party Application Updates
- Backup of all machines with 1 year retention
- Malware Device Protection (protects against malware, adware, and viruses)
- Web Filtering (protects against malicious and dangerous web traffic, including phishing attempts)
- Custom Device Compliance Monitoring and Remediation based on CIS and NIST benchmarks
- + Dark Web Monitoring
- + Email Security and Filtering Package
- + Service Level Agreement (SLA)
- Quarterly reports and reviews
- Onsite support discounted to $125 per hour
- $125 onboard fee (new machines only)
Platinum
- Unlimited Remote Support
- + Unlimited Onsite Support
- Device Monitoring and Operating System (OS) Updates
- 3rd Party Application Updates
- Backup of all machines with 1 year retention
- Malware Device Protection (protects against malware, adware, and viruses)
- Web Filtering (protects against malicious and dangerous web traffic, including phishing attempts)
- Custom Device Compliance Monitoring and Remediation based on CIS and NIST benchmarks
- Dark Web Monitoring
- Email Security and Filtering Package
- + Spam and Phishing Employee Training
- Service Level Agreement (SLA)
- Quarterly reports and reviews
- $0 onboard fee for any device
Like the Möbius strip, our support loops endlessly—one continuous connection that keeps your systems running smoothly. No matter the challenge, we’re always there, working behind the scenes, on both sides of your technology. With Aeon IT, support isn’t just a service—it’s an unbreakable cycle of performance, security, and peace of mind.
Take Advantage of Our Special Plan:
iOS/TVOS
- Unlimited Remote Support with Monitoring and Operating System (OS) Updates
- App Management, Updates, and Deployment
- Custom Device Compliance Monitoring based on CIS and NIST benchmarks
- Quarterly reports and reviews
- $50 onboard fee (new devices only)
Infinitely Better Support
Discover our never ending pursuit to provide the best IT solutions for your business. Email us today and set up a free one hour consult.
